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Hotel Haven Helsinki ,  Finland

Se alle hoteller i Helsinki, Finland

Hotel Haven

Helsinki,  Finland

Hotel Haven er Helsinkis elegante gemmested ved den fantastiske sydhavn og den summende markedsplads, blot et minuts gang fra Esplanade Park. Nyd de herlige værelser med havudsigt, konferencefaciliteterne, enestående restauranter og den legendariske bar.

Hotel Haven 4,5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4,5
1525 anmeldelser
4,5
Cleanliness
4,5
Sleep Quality
4
Value
4,5
Service
5
Location
4,5
Rooms
3

A disappointing end

10. juni 2020, Brisbane, Australia, Chris G

This hotel was the last we stayed in on our European holiday and sadly it was the most disappointing. We stayed in a Prime Superior Room which was quite spacious - but it was in need of some updating.…

This hotel was the last we stayed in on our European holiday and sadly it was the most disappointing. We stayed in a Prime Superior Room which was quite spacious - but it was in need of some updating. Everything was just a little bit worn and drab. I found the staff to be friendly but a little bit unhelpful. My elderly mother and I were obviously struggling to get up their entry stairs with our luggage but they just stood behind the desk and watched. They weren't busy, so even if it is not policy, some assistance would have been appreciated. The breakfast was certainly not of the standard we experienced elsewhere. And it was a bit of an effort to find where it was being served and how to get there. On our last day, due to an early flight, we asked for a breakfast box which was totally inadequate. As this was part of our package cost - a proportionate meal should be provided. The hotel location was great, especially to visit Market Square, which was just out the back door. Considering the rating of this hotel and the cost, I would definitely suggest looking elsewhere.
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5

Great hotel and location

18. marts 2020, Sydney, Australia, 362frances

Ideally located near the harbour and walking distance to many attractions in the beautiful city of Helsinki. The breakfast was in a gorgeous room and plenty of choice. Lovely bar and cocktail menu. He…

Ideally located near the harbour and walking distance to many attractions in the beautiful city of Helsinki. The breakfast was in a gorgeous room and plenty of choice. Lovely bar and cocktail menu. Helpful and friendly staff.

Owner Response

19. marts 2020

Dear 362frances, Thank you for your kind words. It fills us with joy to read how you enjoyed our city and Hotel Haven during your visit, and we wish to welcome you back if your path ever takes you back to Helsinki again. With kind regards, Santtu Ahola Duty Manager

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5

WHAT A FANTASTIC HOTEL

15. marts 2020, , 742simont

Our travel agent had booked us into the Hotel Haven and, at the time, we decided not to pay extra for a seaview room. On checking in the charming receptionist advised that an upgrade to a seaview roo…

Our travel agent had booked us into the Hotel Haven and, at the time, we decided not to pay extra for a seaview room. On checking in the charming receptionist advised that an upgrade to a seaview room would cost €50 a night compared to the normal rate of €150 so we decided to take it. The room was utterly gorgeous; spacious, light and with a fantastic view of the harbour and sea. The beds were excellent and really comfortable. The staff at the hotel from checking in to the housekeeping and the breakfast and bar staff were helpful and efficient. The breakfast was delicious with a great variety of hot and cold food and a menu of special dishes (at extra cost). The staff in the dining room were excellent. The location of the hotel is wonderful, right on the harbour, and the dining room is in a beautiful old house overlooking the sea. We also ate at Sue Ellens, a restaurant run by the hotel. The food and service were exceptional. We had a memorable 3 night stay. Thank you.

Owner Response

16. marts 2020

Dear 742simont, Thank you for taking time to share your experience here and of course for having chosen us. Our Grand Deluxe Seaview rooms are indeed fabulous and the view is best in Helsinki. I am happy to hear your stay has otherwise been excellent. As always, lovely words regarding our staff warm our hearts the most! We truly hope to welcome you back. Wishing you a lovely spring, Heidi Tarilo Front Office Manager Hotel Haven

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5

Great location, perfect breakfast

14. marts 2020, London, United Kingdom, sol500

Modern, unfussy. Well-appointed, large rooms with great sleep-quality beds. Breakfast is in a different building across the court-yard (which on a Sunday morning in the winter might wake you up). Brea…

Modern, unfussy. Well-appointed, large rooms with great sleep-quality beds. Breakfast is in a different building across the court-yard (which on a Sunday morning in the winter might wake you up). Breakfast buffet is well selected, and the breakfast area is harbour-facing - a treat. The hotel bar is cosy, and lively without being overbearing. Wi Fi is excellent, as you'd expect in Finland. The hotel is in walking distance to many sights in Helsinki. Given that Helsinki is not overrun by tourists, the concierge in the hotel was genuinely excited to find us a great dinner spot.

Owner Response

16. marts 2020

Dear sol500, A warm thank you for such lovely words. It makes our day to see we managed to make your stay so wonderful. We do indeed take great pride in our hotel's facilities but especially in the service we provide to our customers, which is why we try to be as up to date in the current restaurant scene as possible. Hopefully we have the pleasure of welcoming you back rather sooner than later. Meanwhile, please do not hesitate to contact us should you have any enquiries. Best regards, Heidi Tarilo Front Office Manager Hotel Haven

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5

5 ⭐️ Hotel & Service

24. februar 2020, Hornbaek, Denmark, Lstorm77

Exceptional service from check in to to check out. On crutches when I checked in and while waiting for partner to park the car the receptions came over and showed a map of hotel and told me about anot…

Exceptional service from check in to to check out. On crutches when I checked in and while waiting for partner to park the car the receptions came over and showed a map of hotel and told me about another lift from my room and to breakfast. 20 % discount when parking your car at nearby parking garage. Room on the 5th floor had a peak to the water. Great size and a great touch was that sheet was replaced by one big one instead of 2 so the bed felt more like a doublebed. Would liked to have been able to open the windows for some fresh air. For breakfast there is all your heart can desire.

Owner Response

12. marts 2020

Dear Lstorm77, Thank you for taking time to review us here and having chosen us for your stay in our lovely Helsinki. I am extremely happy to hear your stay has been quite thoroughly enjoyable. Especially the mention about the exceptional service warms our hearts. For future, I would like to let you know that we are actually able to open the windows in the room upon request. We truly hope that we would have the pleasure of welcoming you back here as our guest. Meanwhile, please do not hesitate to contact me if I can assist you in any way. I wish you a lovely spring time on behalf of the whole Haven team. Best regards, Heidi Tarilo Front Office Manager heidi.tarilo@hotelhaven.fi

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