Hotel Haven

Finally we booked a table for Friday afternoon Tea at Haven Hotel. The dining room of the restaurant is a very fine space, altough the setting looked more like a hotel breakfast rather than afternoon tea, which was a pity, as it affected the overall atmosphere of the evening. There are three options for the afternoon tea: the basic one, with a glass of champagne and the variety of cocktails designed to pair with the food. We went with the cocktail menu (60€) and found the cocktails very interesting and rather tasty. Menus (both food and cocktails) change weekly if I understood correctly. The afternoon tea setting was for two hours (4.15 pm to 6.15 pm) and we were a bit surprised as it took the whole two hours for us to finish the tea: the setting wasn't fully booked, there were several tables vacant in the dining room that evening. Still the service was a bit slow because we had to wait for the cocktails to arrive as they didn't serve them all at once (for obvious reasons). Nevertheless the food was excellent and that's worth the 4 stars I've given for the evening. The tray was full of tasty, high-quality bites that combined beautifully with the cocktails and the tea. Especially loved the orange-cranberry scones served to us that day. Sometimes these afternoon tea menus can leave one a bit hungry (or not entirely stuffed, more likely) but this one had certainly enough on it's plate! So I can definitely recommend to try Hotel Haven's Afternoon Tea, I'll also come again myself!

Stayed twice during the past two months and got upgraded and a late check out both times. The staff is beyond friendly and the breakfast is great. Though I spent the nights alone while my husband sleeptrained our sonnat home, my husband and son visited during the day and our baby boy slept some of his best naps in the king sized bed. Will come again!

Spent 3 nights here in August 2020 with the family. Rooms are lovely and very well appointed. Nice bathrooms with baths although the shower could have been better (lack of pressure and shower screen way too small). The location is perfect - right on the harbour with Union Square, the cathedral and other sights all close by. Breakfast was excellent with plenty of variety and freshly cooked options. Reception staff are wonderful - friendly and helpful and even arranged tea and coffee for us on our last morning as we had to depart early. I wouldn't hesitate to stay here again if I was back in Helsinki.

This hotel was one of the last ones to open after the closure because of the corona pandemic. There was a lucrative opening offer: every room for 220 euros including a bottle of champagne and room service breakfast. This offer was not prepaid. I booked a Grand Deluxe Harbor View room. The standard flexible rate including breakfast would have been 374 euros. The view from the top 8th-floor room was very panoramic. However, the room decor was a little bit shabby and outdated. The sofa was strangely placed. You couldn't watch the television from it. Also, the shower was in the bathtub. In my opinion, Grand Deluxe rooms without views have better interiors. I wouldn't pay the 90 euros difference just for the views. The room service breakfast was good but needed a little bit of arrangement as the sofa table was so small. The overall value of our stay was excellent.

I booked a Grand Deluxe Harbour room with seaview. The room was nicely decorated and comfortable and it had a nice view. But I didn't like that the bathroom had a thin glass door and if that door was open I could see the toilet from my pillow. However, as I was travelling alone it didn't matter so much. I also didn't like that the cleaning staff always pulled the black-out curtains to completely cover the window even though I had left the windows uncovered. I don't like coming into a dark room. Location is good. The hotel bar is very nice. Staff is friendly. The breakfast buffet was quite good, but not a very large selection. There is not much space so it can get crowded both around the buffet and between tables.