Hotel Haven

Ideally located near the harbour and walking distance to many attractions in the beautiful city of Helsinki. The breakfast was in a gorgeous room and plenty of choice. Lovely bar and cocktail menu. Helpful and friendly staff.

Our travel agent had booked us into the Hotel Haven and, at the time, we decided not to pay extra for a seaview room. On checking in the charming receptionist advised that an upgrade to a seaview room would cost €50 a night compared to the normal rate of €150 so we decided to take it. The room was utterly gorgeous; spacious, light and with a fantastic view of the harbour and sea. The beds were excellent and really comfortable. The staff at the hotel from checking in to the housekeeping and the breakfast and bar staff were helpful and efficient. The breakfast was delicious with a great variety of hot and cold food and a menu of special dishes (at extra cost). The staff in the dining room were excellent. The location of the hotel is wonderful, right on the harbour, and the dining room is in a beautiful old house overlooking the sea. We also ate at Sue Ellens, a restaurant run by the hotel. The food and service were exceptional. We had a memorable 3 night stay. Thank you.

Modern, unfussy. Well-appointed, large rooms with great sleep-quality beds. Breakfast is in a different building across the court-yard (which on a Sunday morning in the winter might wake you up). Breakfast buffet is well selected, and the breakfast area is harbour-facing - a treat. The hotel bar is cosy, and lively without being overbearing. Wi Fi is excellent, as you'd expect in Finland. The hotel is in walking distance to many sights in Helsinki. Given that Helsinki is not overrun by tourists, the concierge in the hotel was genuinely excited to find us a great dinner spot.

Exceptional service from check in to to check out. On crutches when I checked in and while waiting for partner to park the car the receptions came over and showed a map of hotel and told me about another lift from my room and to breakfast. 20 % discount when parking your car at nearby parking garage. Room on the 5th floor had a peak to the water. Great size and a great touch was that sheet was replaced by one big one instead of 2 so the bed felt more like a doublebed. Would liked to have been able to open the windows for some fresh air. For breakfast there is all your heart can desire.

The Haven has probably the best location in the city: close to the charming harbour and open air pools; close to the city centre with all attractions and close to the shopping district. The breakfast/dining room is facing the beautiful harbour with great views of Uspenski Cathedral and Allas Sea Pool (year round open fresh/sea water pools and sauna/spa). The standard rooms are spacious and in the bathrooms the guests find awesome products for shower/ body and hair. No need to take your owns. Highly recommend.