GLO Hotel Airport

Thankful

29. juli 2021, Duderstadt, Germany, marionwue

My 81 year old mother a flight from Berlin to Kuopio. She had to spend the night in Helsinki as the onword flight was not until the next day. She could just speak german language. She got an exellent…

My 81 year old mother a flight from Berlin to Kuopio. She had to spend the night in Helsinki as the onword flight was not until the next day. She could just speak german language. She got an exellent service from Finnair and was brought from the plane to the GLO-Hotel Airport.There they took exellent care that my mother next morning was brought from the hotel to the security check and from there to the gate. We are so grateful.

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A night in a cellar

24. juli 2021, Pietarsaari, Finland, leffex

I had an early flight at morning, so I booked a hotel at Vanda Airport, GLO Hotel. I should prefer a hotel outside the airport, but during the corona pandemic the other hotels didn’t offer transfer…

I had an early flight at morning, so I booked a hotel at Vanda Airport, GLO Hotel. I should prefer a hotel outside the airport, but during the corona pandemic the other hotels didn’t offer transfer from the hotels to the airport, so I stayed at the airport. GLO hotel is rather nice; if you do not have claustrophobia, because the hotel has no windows. The room had air-condition, but still it was very warm. During the corona pandemic they had only a poor take away breakfast. The staff was friendly.

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Peace and quiet

14. juni 2021, Vancouver, Canada, SannaPSI76

Perfect hotel between flights! Always welcoming staff, clean room and incredibly comfortable bed. The place for the perfect Zzzzz.. Things always go very smoothly, too. Convenientöy close to departur…

Perfect hotel between flights! Always welcoming staff, clean room and incredibly comfortable bed. The place for the perfect Zzzzz.. Things always go very smoothly, too. Convenientöy close to departure. Recommended to the fullest!

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Poor service and no breakfast

13. december 2020, , jenniedinburgh

Arrived late at night and was told that their restaurant is closed so breakfast bag can be picked up from reception in the morning. Room was fine for one short night but please note rooms are in the b…

Arrived late at night and was told that their restaurant is closed so breakfast bag can be picked up from reception in the morning. Room was fine for one short night but please note rooms are in the basement so no windows and room & toilet are both tiny. Next morning went to pick up my breakfast bag and was told that they don’t have any left that I should’ve ordered one before 6pm the day before. I said that I only arrived at 11.30pm and was told that I should’ve read their website and email where this information was available. I couldn’t recall this so actually have now checked both and there is no mention whatsoever that their restaurant is closed or that you need to pre-order your breakfast before you even arrive. When you book a bed and breakfast rate you would expect that any decent hotel would reserve you food, this not the case with this hotel! As an alternative got a voucher to go to an airport cafe for get a coffee and croissant. I was only given one voucher between me and my son so had to share one tiny orange juice and one croissant between two people. Absolutely unacceptable service and misleading people to book breakfast that is nonexistent. Bring your own food if you need to stay here before a flight!

Owner Response

13. december 2020

Dear Jenniedinburgh, Thank you for your feedback and your visit in GLO Hotel Airport. I apologize that your stay with us did not went without any trouble. Good service is very important to us and I apologize that we did not succeed with that this time. We don´t have any own restaurant at the hotel. It is possible to have the room rate with breakfast, we are making co-operation with different restaurants and cafeterias around the airport. Because of the COVID-19 most of the restaurants and cafeterias at the airport are closed and we don´t have possibility to offer buffet breakfast as normally. There is possibility to have Grab & Go- breakfast either in Tori Café (Gate 26) or Bistrot (Terminal 2 before security control). It is also possible to order the breakfast bag to the hotel but as you were informed at the check in, you need to order the bag before 6pm. Every day we try to order few extra bags but this time even those were not enough. I apologize that there were not enough the bags for you. But nice to hear that you had possibility to go to Bistrot. I apologize that that you got only one voucher, that was our mistake. We hope that the COVID-19 situation will get better soon and all the restaurants and cafeterias will be open again. In the meanwhile we are always keeping the latest information about the breakfast our webpage: https://www.glohotels.fi/en/hotels/glo-airport/bar-breakfast/breakfast I hope that you will give us a second chance and come visit us again in the future. Our team is wishing you and your family Merry Christmas. Best Regards Janica Stykki Front Office Manager GLO Hotel Airport

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Quick stay great service

20. november 2020, Merida, Mexico, julesfromtheworld

Me and my hubby stayed one night in this hotel after we arrived from Mexico to Helsinki. After a very long flight it was so nice to dive into super soft sheets. As we arrived very late, it was a huge…

Me and my hubby stayed one night in this hotel after we arrived from Mexico to Helsinki. After a very long flight it was so nice to dive into super soft sheets. As we arrived very late, it was a huge plus that the receptionist Nora made our check-in extremely quick and easy. Our room had this lovely Marimekko theme, it was clean and decorated with nice details such as Finnish delicatesse, coffee, hot chocolate, tea... The location could not be better: right next to the arrivals and departures (national and international) in the T2. Also the breakfast buffet is right next to the hotel so you don't have to cross the airport to get there. The room has everything you need for a quick stay and the electric bed is extremely comfy. Receptionists Nora and Juulia, the service top notch! Great choice for people with long stopovers and also for local people before the flight to start the holiday/business trip with style! Also, in corona times the hotel felt properly sanitized and the reception keeps its distance.

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