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Clarion Hotel® Sea U Helsingborg ,  Sverige

Se alle hoteller i Helsingborg, Sverige

Clarion Hotel® Sea U

Helsingborg,  Sverige

Clarion Hotel Sea U ligger lige ved havet i Helsingborg. Et hotel med design, mad, drikke og stemning uden lige.

Clarion Hotel® Sea U 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
143 anmeldelser
4,5
Værdi
4,5
Søvnkvalitet
5
Sted
4
Service
4,5
Renlighed
4
Værelser
1

værelset var ikke rent

24. juli 2021, , Miemadsen14

Flot hotel , men alt for dyrt når rengøring på værelserne ikke er i orden !! Der stod en gammel salat ovenpå køleskabet !! Gulvene var fyldt med skidt .. hotellet havde selv valgt at give os værelset…

Flot hotel , men alt for dyrt når rengøring på værelserne ikke er i orden !! Der stod en gammel salat ovenpå køleskabet !! Gulvene var fyldt med skidt .. hotellet havde selv valgt at give os værelset før tid , men vi ventede 2 timer inden der skete noget . Efter tredje henvendelse , skete der noget . Dårlig service …

Svar fra ejer

28. juli 2021

Hej Miemadsen14, Jag beklagar för att ni fick en negativ upplevelse. Jag tar vidare din feedback så att rätt avdelning kan ta del av denna information. Tack för att du tog dig tiden att skriva till oss. Vänliga hälsningar, Welcome Office Clarion Hotel Sea U

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4

Super hotel, fantastisk udsigt, men skal betale for pool

12. juli 2021, København, Danmark, MrBarfoed

Helt nyt og lækkert hotel, lækkert design, fin lobby, fed rooftop terrasse. Morgenmadsrestauranten er helt standard for dette niveau, hvilket vil sige helt ok. Der er også mulighed for at lave sig en…

Helt nyt og lækkert hotel, lækkert design, fin lobby, fed rooftop terrasse. Morgenmadsrestauranten er helt standard for dette niveau, hvilket vil sige helt ok. Der er også mulighed for at lave sig en kop espresso udover filterkaffe. Men en kæmpe anke er at en utrolig lille pool skal koste 195 sek for en time. Det er helt uforståeligt. Adgang til et super lækkert spa, skal koste penge. Men adgang til en pool på 6*4 m må virkelig ikke koste penge. Når der ikke bliver gjort rent under disse COVID-19 tider, vil det være rart med flere håndklæder på værelset.

Svar fra ejer

28. juli 2021

Hej MrBarfoed, Tack för din feedback! Jag tar den vidare till relevanta avdelningar och för den vidare mot vårat förbättringsarbete. Tack för att du tog dig tiden att ge oss denna information. Mvh, Welcome Office Clarion Hotel Sea U

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2

Responsibility averse customer service at however neat hotel

25. august 2021, , Matias S

Comfortable stay at a neat hotel turned out to be a disappointment due to falsely issued 600sek parking ticket received from garage beneath the hotel. Hotel staff was happy to promote the parking fa…

Comfortable stay at a neat hotel turned out to be a disappointment due to falsely issued 600sek parking ticket received from garage beneath the hotel. Hotel staff was happy to promote the parking facilities on check-in and with the instructions given by reception I paid the parking accordingly. Despite of the fully paid parking Clarion Sea U’s parking partner Aimo Park gave me a ticket due to ‘unpaid parking fee`. On check-out I brought the topic up and hotel staff did not want to take any responsibility of their parking partners actions, which they however had been happy to promote the day before. Despite of some attempts by receptionist to help me out on the issue, the wrongly given ticket could not be sorted out prior my departure. Since not being Swedish I’m not familiar toohow to deal with local parking tickets, hemce I asked that could the hotel help me out on following day to sort things out with Aimo Park. Receptionist took my mobile number and said that the manager will call me on next day to assist. Three days after check-out I still have heard nothing back from Clarion Sea U. Long story short. Clarion Sea U does not act on standards what one could assume from a responsible international hotel. Consequently judged by their non-actions Clarion Sea U seems to struggle in caring of their guests interests. Good notes on cleanliness and selection & service at breakfast, though I felt sorry for the ones arriving to breakfast a bit later and forming a queue streching all the way to the elevators. The pricing policy for the hotel guests pool access is questionable.

Svar fra ejer

27. september 2021

Hi Matias S, I'm sorry you had issues with the parking. Unfortunately we don't have any authority over the parkingtickets, however I'm sorry you weren't assisted further. Glad you appreciated our cleanliness and breakfast. KR, Guest Service Clarion Hotel Sea U

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4

Bra hotel men dålig städning

7. august 2021, Borås, Sverige, Ulf Z

Hotel is good but too expensive. Not value for money. Good location. Bathroom cleaning not satisfying. Found 2 used toothpicks in the bathroom... Overall good except for room cleaning and high price..

Hotel is good but too expensive. Not value for money. Good location. Bathroom cleaning not satisfying. Found 2 used toothpicks in the bathroom... Overall good except for room cleaning and high price..

Svar fra ejer

26. september 2021

Hi Ulf Z, Thanks for your feedback, glad you liked our location. Sorry if other parts of your stay wasn't up to your expectations. I will forward your input to relevant department. MVH, Guest Service Clarion Hotel Sea U

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3

Fair but could be better

1. august 2021, Stockholm, Sverige, zinebeloulladi

Room is nice, breakfast system awful (lot of queuing and had to choose a slot which was never respected by staff. brekki menu very basic and you had to wait long to get meals refilled which took even…

Room is nice, breakfast system awful (lot of queuing and had to choose a slot which was never respected by staff. brekki menu very basic and you had to wait long to get meals refilled which took even longer. Was surprized to find out guests need to pay for pool which wasnt mentioned during our booking it was disappointing (180 sek for 2hours for a room that you already pay a lot for...)

Svar fra ejer

26. september 2021

Dear zinebeloulladi, Thank you for your feedback, and for taking your time. We will take you points under consideration and use for our development. Kind regards, Guest Service Clarion Hotel Sea U

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