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Clarion Hotel® Sea U Helsingborg ,  Sverige

Se alle hoteller i Helsingborg, Sverige

Clarion Hotel® Sea U

Helsingborg,  Sverige

Helsingborg. Sverige. Verden. Er I klar? Endelig er Clarion Hotel Sea U åbnet. Et hotel med design, mad, drikke og stemning uden lige.

Clarion Hotel® Sea U 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
104 anmeldelser
4,5
Værdi
4
Søvnkvalitet
5
Sted
4
Service
4,5
Renlighed
4
Værelser
1

værelset var ikke rent

24. juli 2021, , Miemadsen14

Flot hotel , men alt for dyrt når rengøring på værelserne ikke er i orden !! Der stod en gammel salat ovenpå køleskabet !! Gulvene var fyldt med skidt .. hotellet havde selv valgt at give os værelset…

Flot hotel , men alt for dyrt når rengøring på værelserne ikke er i orden !! Der stod en gammel salat ovenpå køleskabet !! Gulvene var fyldt med skidt .. hotellet havde selv valgt at give os værelset før tid , men vi ventede 2 timer inden der skete noget . Efter tredje henvendelse , skete der noget . Dårlig service …

Svar fra ejer

28. juli 2021

Hej Miemadsen14, Jag beklagar för att ni fick en negativ upplevelse. Jag tar vidare din feedback så att rätt avdelning kan ta del av denna information. Tack för att du tog dig tiden att skriva till oss. Vänliga hälsningar, Welcome Office Clarion Hotel Sea U

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4

Super hotel, fantastisk udsigt, men skal betale for pool

12. juli 2021, København, Danmark, MrBarfoed

Helt nyt og lækkert hotel, lækkert design, fin lobby, fed rooftop terrasse. Morgenmadsrestauranten er helt standard for dette niveau, hvilket vil sige helt ok. Der er også mulighed for at lave sig en…

Helt nyt og lækkert hotel, lækkert design, fin lobby, fed rooftop terrasse. Morgenmadsrestauranten er helt standard for dette niveau, hvilket vil sige helt ok. Der er også mulighed for at lave sig en kop espresso udover filterkaffe. Men en kæmpe anke er at en utrolig lille pool skal koste 195 sek for en time. Det er helt uforståeligt. Adgang til et super lækkert spa, skal koste penge. Men adgang til en pool på 6*4 m må virkelig ikke koste penge. Når der ikke bliver gjort rent under disse COVID-19 tider, vil det være rart med flere håndklæder på værelset.

Svar fra ejer

28. juli 2021

Hej MrBarfoed, Tack för din feedback! Jag tar den vidare till relevanta avdelningar och för den vidare mot vårat förbättringsarbete. Tack för att du tog dig tiden att ge oss denna information. Mvh, Welcome Office Clarion Hotel Sea U

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3

Fair but could be better

1. august 2021, Stockholm, Sverige, zinebeloulladi

Room is nice, breakfast system awful (lot of queuing and had to choose a slot which was never respected by staff. brekki menu very basic and you had to wait long to get meals refilled which took even…

Room is nice, breakfast system awful (lot of queuing and had to choose a slot which was never respected by staff. brekki menu very basic and you had to wait long to get meals refilled which took even longer. Was surprized to find out guests need to pay for pool which wasnt mentioned during our booking it was disappointing (180 sek for 2hours for a room that you already pay a lot for...)
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3

Great potential but yet to deliver

27. juli 2021, Bruxelles, Belgien, Pioneer16525037048

We are currently staying at the hotel and having heard rave reviews from friends we were very much looking forward to staying here but are somewhat disappointed. We are staying in a superior room whi…

We are currently staying at the hotel and having heard rave reviews from friends we were very much looking forward to staying here but are somewhat disappointed. We are staying in a superior room which seems rather average to me; moreover there is no safe in the room. The staff are very pleasant however they cannot guarantee that the rooms are cleaned every day. For a hotel of this standard and cost, the bare minimum I would expect is for the rooms to be cleaned every day, we are still waiting for the room to be serviced; also the trash bins in the public areas still contain rubbish from yesterday. We have 4 more nights to go and I certainly hope that our stay will improve.

Svar fra ejer

28. juli 2021

Hi Pioneer16525037048, Thank you for taking your time to write to us. I'm glad that the staff has left a pleasant mark on you. I will hand over the feedback to the relevant department. Regarding the cleaning during the stay, that is something that we are happy to do; upon request. So during the pandemic we have changed this to be something that needs to be requested in order for us to minimize contact areas throughout the stay, to ensure the health and safety for both our guests and staff. So please see the reception / front desk if this is something you wish to have during your stay. Wishing you a good continuation of your stay. Kind regards, Welcome Office Clarion Hotel Sea U

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4

Sooo close to a perfect score!

23. maj 2021, Stockholm, Sverige, lukas-sthlm

We stayed two nights in a beautiful deluxe corner room (the hotel’s best room category) with panoramic floor-to-ceiling windows and an enormous wrap-around balcony over the sea. The bed was comfy, the…

We stayed two nights in a beautiful deluxe corner room (the hotel’s best room category) with panoramic floor-to-ceiling windows and an enormous wrap-around balcony over the sea. The bed was comfy, the bathroom and shower wonderful and the service very good. This was easily one of the most beautiful Swedish hotel rooms I’ve stayed in. That said, the lighting situation was abysmal, the room was FREEZING and the outlets too few. The breakfast offering was way above average for a Swedish hotel, but not at all covid safe. (I will also note that their standard rooms are just average and nothing to write home about. They also charged us extra for a small perk that should have been included for us gold members, but I digress...)

Svar fra ejer

23. maj 2021

Dear lukas-sthlm, Thank you so much for your wonderful review. How great to hear that you enjoyed your stay with us :) Thank you also for your feedback, we will take it with us as we always strive to improve our guest experiences. Looking forward in welcoming you back to us in the near future! Warm regards, Louise Welcome Office Clarion Hotel Sea U

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