Clarion Collection® Hotel Helma

Horrible arrogant desk personell, that absolutely have no "service minded" view of their regular customers. They have change for the worst for the last year.(Clarion). KEEP AWAY, choose another of the fine hotels in Mo i Rana.

Here Clarion Helma met and even exceeded our expectations and came very close to a perfect hotel rating (all during high season during the Corona pandemic), so kudos! The standard rooms were very comfortable, clean and secure. They were nicely laid out with good furniture and beds. It had almost all of the standard amenities (big cable tv, wifi, card key lock), some extras like hairdryer, extra cushions), but also missed a few things that make a stay nicer (in-room water heater, mini-fridge, extra plugs/usb ports). Not really complaining, but those are the small things that make a hotel luxuriant for me. Anyway, the rooms were very nice. I had a very restful undisturbed night of sleep. The real value added plus here is the complimentary DINNER BUFFET which was good and offered a nice variety (fish, chicken, pork, lots of sides, salad, soup, and dessert). It was a good spread and we were road weary and hungry. I thought that the couscous was the most interesting dish on the buffet. In fact, if I was travelling through again, I would consider this hotel again just because of the generous dinner. The breakfast was also quite good. Great variety again. I especially enjoyed the smoked salmon and egg salad. Also the Norwegian pancakes! The Corona precautions were prudent and made us feel very safe. Ice was available on request from the front desk. The front desk staff was top notch with very good service and customer service orientation. There was a 24-hour fitness center on the 4th floor. And a business center with computers and a printer were available in the lobby. Overall the design of the property was nice and convenient, and it's central location was great! I wish there was more free parking available. It is just a peeve of mine but I wish hotels would stop using that glass panel shower barrier system, because it inevitably floods the bathroom floor. These are just small things overall, but that is how it could have been perfect. I highly recommend this hotel. With dinner and breakfast included it is a no brainer if you care to do the math. I would gladly bring my family back.

I could not say if dinner is included in the package today but it was in their offer in June 2020. It is a very clean and modern hotel. The price was reasonable that included breakfast and dinner. We only stayed here one night. We were doing the Helgeland scenic coastal road trip from Bodø to Oslo. Breakfast choices was very good. Cod fish for dinner was tasteless. I wonder if they could improve it. Added salt and remoulade mayonnaise to a boring dish. There is a parking in the basement with a fee. I highly recommend this hotel. Disinfectant were present in key areas in the hotel at the lobby and by the elevators. Staff were efficient and the hotel room was very clean. During this corona time, I made it a habit to disinfect first thing when we arrive in hotels the tv remote control. Maybe some of you might find it a bit paranoid but during this corona times, I feel safer if I do it.

Didn’t expect much given the (low) price I paid and the location (in a small town), but was positively surprised. Rooms were nice, staff very helpful. Room price included a delicious breakfast and a dinner - choice of three types of meals, with one ‘child friendly’ option (such as pizza). Dinner was not fancy, but well above expectations. Included also nice choice of deserts and water/coffee. Alcohol or soft drink for purchase.

We stayed here for one night in June during our transportation from North to South. We did not really have much expectations for a hotel in a partly "sleepy" town in Nordland. Nevertheless, this hotel offered great service. The staff were helpful. The rooms were very clean and fairly spacious. The breakfast was great - and even more so given the challenges due to Covid. They even included an evening meal in the room price. They have their own parking in the basement. Very good experience.