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Clarion Collection® Hotel Aurora Tromsø ,  Norge

Se alle hoteller i Tromsø, Norge

Clarion Collection® Hotel Aurora

Tromsø,  Norge

Clarion Collection Hotel Aurora er et charmerende og unikt hotel i Tromsøs centrum. Vi tilbyder konferencefaciliteter og afslapning med en enestående udsigt. Afternoon Sweets og Evening Meal serveres hver dag! Vi er et kontantfrit hotel.

Clarion Collection® Hotel Aurora 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1161 anmeldelser
4
Værdi
4
Søvnkvalitet
4,5
Sted
4
Service
4,5
Renlighed
4
Værelser
3

Højt mod Nord

25. august 2017, Roskilde, Danmark, 464perg

Glimrende hotel med en god central placering. Recepionen var flinke og gav en god og hurtig service. Restauranten kunne godt være lidt mere hyggeligt indrettet og rummet var en smule slidt. Kan godt a…

Glimrende hotel med en god central placering. Recepionen var flinke og gav en god og hurtig service. Restauranten kunne godt være lidt mere hyggeligt indrettet og rummet var en smule slidt. Kan godt anbefales.
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2

Masser af støj - lad være at bestil superior værelse

14. oktober 2013, Finnsnes, Norge, henrikjust

Vi havde en overnatning fra lørdag til søndag. For at forkæle os selv bestilte vi et superior værelse. Vi bliver taget fint imod i receptionen og får udleveret vores superior værelse beliggende på 2.…

Vi havde en overnatning fra lørdag til søndag. For at forkæle os selv bestilte vi et superior værelse. Vi bliver taget fint imod i receptionen og får udleveret vores superior værelse beliggende på 2. sal. Men værelset ligger lige overfor en natklub som spiller meget høj music samt en masse mennesker som er fulde og fester lige udenfor. Musikken bliver højere og højere I løbet af natten. Klokken 3 om natten giver vi op og går i receptionen og beder om et andet værelse. Vi får et nyt værelse – standard værelse – hvor der er fred og ro, men som er betydeligt mindre. Nu får vi endelig sovet – men er selvfølgelig slet ikke udhvilede dagen efter. Ved udtjekningen skal vi betale for superior værelset selvom vi slet ikke havde haft glæde af dette værelse. Jeg har efterfølgende skrevet en mail til hotellet, som de har valgt ikke at svare på. Vi skal ikke bo på Clarion Hotel Bryggen igen – men lad være at booke superior værelse i weekenden med mindre i godt kan lide høj musik og fest når i skal sove. Jeg synes det er rigtig dårlig kundeservice at der ikke bliver gjort opmærksom på “risikoen” for støj om natten.
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5

Every thing you need from a hotel!

28. oktober 2019, Houston, Texas, cmneagli

I looked at many reviews before choosing this hotel. We were greeted at the desk after a very long flight with a friendly face and an upgraded room as we were staying 4 nights! I assume the upgrade w…

I looked at many reviews before choosing this hotel. We were greeted at the desk after a very long flight with a friendly face and an upgraded room as we were staying 4 nights! I assume the upgrade was a larger room as it did not face the marina which would have been nice! But it was large for us American travelers that over packed! Plenty of room for suitcases, 4 of them! The beds were great! Cozy twin down comforter on each side of the bed was really nice! Bathroom was roomy and had plenty of counter space and a hair dryer! I must agree with another review about the shower. It is a tub shower combo, great water pressure and spa like body wash, shampoo and conditioner in nice dispenser attached to the wall. But the glass shower door swiveled and allowed water to get on the floor, but there was a drain for that purpose. It must be a Norway thing! Not bothersome, just different. The food was the biggest bonus! It had an expansive buffet for breakfast! Fried eggs, scrambled eggs, bacon,sausage, potatoes, fruit, croissant, bread, and many other “European “ choices! Compared to an American hotel breakfast this was 5 star! Afternoon waffles were amazing after a long day of walking and touring. Food is terribly expensive in Tromsø so having an evening meal was a big bonus! They served every night: Pasta salad, coleslaw, tomato salad, bread. And then always a great soup choice like potato or cream of cauliflower! Then we saw several main dishes: Lasagna, chicken with vegetables and different rice versions. For a charge there was a wonderful brownie and ice cream or sherbet choice! Besides all of the above, easy taxi or bus ride from airport, and location was perfect! Walking distance to everything in town including all of our meeting points for excursions! Highly recommend, great for the price and very clean and well appointed.

Svar fra ejer

31. oktober 2019

Dear cmneagli Thank you so much for your great review. We are delighted to see you appreciated both the service our friendly staff, your room and our complimentary meals. We do hope to welcome you back sometime. Yours truly Inger-Helén Hjemvoll

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2

Honeymoon disappointment

23. oktober 2019, Los Angeles, Californien, j_becks619

The whole reason we booked this hotel was that they advertised a roof top deck and hot tub for possible viewing of the northern lights. Heck....It’s in the name clarion “aurora” ....And we thought it…

The whole reason we booked this hotel was that they advertised a roof top deck and hot tub for possible viewing of the northern lights. Heck....It’s in the name clarion “aurora” ....And we thought it would be romantic for the finishing touch on our honeymoon. Unfortunately, none of this was available to us because it was under construction, which was interesting because we called when we booked about 2 months prior and they said everything was good to go. To my understanding this is the busy time of year for this area in Tromsø, specifically to view the northern lights. Why not do construction during your off season...... makes no sense at all. Needless to say this did not start our stay off well. Aside from that, the hotel did provide breakfast and dinner everyday which was decent, however nothing spectacular compared to what we were seeing in Norway thus far. And rooms were just average. This was the first Clarion we have stayed at and so far not Impressed. The one big plus I will give this place is that it was walking distance and in a very centrally located touristy area.

Svar fra ejer

31. oktober 2019

Dear j_becks619 Thank you for your feedback. I am sorry we did not meet your expectations. Regarding the hot tub this has been out of order for 6 months and this has also been announced on the web. We have to get it fixed when the constructions workers are available and that's why we do it now to make sure it is up an running when peak season starts in December. We do hope to welcome you back sometime to enjoy a bath in our new hot tub. Yours truly Inger-Helén Hjemvoll

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2

Terrible service

20. oktober 2019, , joacthor

The rooms were alright, however the reception was arrogant and didn’t put the guest first. The sauna was great, however the gym was somewhat sparse and the hot tub was out of order. Breakfast was al…

The rooms were alright, however the reception was arrogant and didn’t put the guest first. The sauna was great, however the gym was somewhat sparse and the hot tub was out of order. Breakfast was alright and the breakfast staff were friendly.

Svar fra ejer

27. oktober 2019

Dear joacthor Thank you for giving your feedback. This is important to us as we always strive to improve our services. I am sorry our reception did not give the service we are known to provide. I will make sure our Hotel manager takes action immedeately. I am pleased to see you appreciated our breakfast and the service from our staff. The jacuzzi is now beeing renovated and opens end of November, we do hope to welcome you back to enjoy this as well. Yours truly Inger-Helén Hjemvoll

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