Information about COVID-19

Read about how we, as a hotel chain, act in connection to the coronavirus, and what applies for changes and cancellations here

 
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Clarion Hotel® The Hub Oslo ,  Norge

Se alle hoteller i Oslo, Norge

Clarion Hotel® The Hub

Oslo,  Norge

Clarion Hotel The Hub har Oslos bedste beliggenhed, lige ved Oslo S og Jernbanetorget, og byder på 810 moderne hotelværelser, 22 mødelokaler i forskellige størrelser, mark på taget og tre unikke bar- og restaurantkoncepter.

Clarion Hotel® The Hub 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
719 anmeldelser
4
Værdi
4,5
Søvnkvalitet
4,5
Sted
4,5
Service
4,5
Renlighed
4,5
Værelser
5

Wow!

15. februar 2020, Nesoddtangen, Norge, norway_peter

Plusser + + + - Velkomsten af receptionisten - Rummet er helt i top. Hjemmekoseligt. - Sengen - Godt renhold - Høj standard - Frokostbuffetten - Atmosfæren - Professionelt og gennemført - Kvalitet i a…

Plusser + + + - Velkomsten af receptionisten - Rummet er helt i top. Hjemmekoseligt. - Sengen - Godt renhold - Høj standard - Frokostbuffetten - Atmosfæren - Professionelt og gennemført - Kvalitet i alle led Minusser - - - - Det lugter af cigaretrøg i hele lobbyen. Man skulle næsten tro, at folk stod og røg indenfor. - Lidt for koldt på rummet. Ikke let at få temperaturen op. Det var ganske enkelt en fantastisk oplevelse at tage en overnatning her. Her var vi virkelig lyst til at komme tilbage til.

Svar fra ejer

19. februar 2020

Heisann norway_peter! Her var det mye bra som var trukket fram, tusen takk for det! Vi tar alle tilbakemeldinger med oss videre, tusen takk for at du sier ifra. Vi står klare til å ønske deg velkommen tilbake om forhåpentligvis ikke altfor lenge.

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4

Lækkert ny istandsat hotel

12. september 2019, , rejsende-Sandy

Dejligt ny istandsat hotel, med dejlige størrelse værelser. God seng med mulighed for at vælge forskellige puder. Fint badeværelse nogle med kun bruser. Har været der to gange. Første gang manglede de…

Dejligt ny istandsat hotel, med dejlige størrelse værelser. God seng med mulighed for at vælge forskellige puder. Fint badeværelse nogle med kun bruser. Har været der to gange. Første gang manglede der morgenkåber, men anden gang var der morgenkåber. Dejlig rolig spa afdeling. Morgenmaden er god og stort udvalg. Der er en hyggelig restaurant på toppen, den har jeg desværre ikke prøvet.

Svar fra ejer

13. september 2019

Hei rejsende-Sandy! Tusen takk for veldig hyggelige tilbakemeldinger i forbindelse med ditt opphold her hos oss. Vi har badekåper i utvalgte romkategorier, hvis dette er et ønske, skal vi selvfølgelig gjøre vårt ytterste for å imøtekomme det ønsket. Bare si i resepsjonen ved innsjekking. :) Håper du kommer tilbake, da også for å prøve Norda!

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5

A place to go to

17. april 2020, Oslo, Norge, wirklichreizend

Even if the hotel was partially closed due to the Covid19 situation everyone we met was very friendly and highly serviceminded. The hotel and the room itself was impeccable clean. For breakfast you…

Even if the hotel was partially closed due to the Covid19 situation everyone we met was very friendly and highly serviceminded. The hotel and the room itself was impeccable clean. For breakfast you could ask the staff to fill a bag with a large variety of food (including a sandwich, juice, coffee, egg, muffin, banana bread, smoothie, yogurt and a fruit salad). Check-in and Check-out was quick and painless. The whole experience left us wanting to stay there again.

Svar fra ejer

20. april 2020

Hello wirklichreizend. I'm so happy to read you review and comments after your stay, thank you so much for sharing your experience. I hope to see you again! In the meantime stay safe and take care of those around you. Best Regards Camilla

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5

One of the best hotels I have ever stayed at

15. april 2020, Madrid, Spanien, nillas2013

This hotel gets 5 stars from me. Everything is perfect. The rooms are beautiful and clean, the staff is nice and the breakfast is totally amazing. It is located in the very heart of Oslo, just a few m…

This hotel gets 5 stars from me. Everything is perfect. The rooms are beautiful and clean, the staff is nice and the breakfast is totally amazing. It is located in the very heart of Oslo, just a few meters away from the train station. Love it.

Svar fra ejer

15. april 2020

Hi nillas2013. Thank you so much for your five-star review. It put a huge smile on my face to read it! Welcome back! Best Regards Camilla

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1

Utterly disappointed with Nordic Choice Hotel's policy regarding the COVID-19 situation

7. april 2020, , mikhaeljason

I was planning to travel around Oslo and stay in Clarion Hotel The Hub in April, but because of the current situation regarding COVID-19, a lot of countries have strict travel restrictions that would…

I was planning to travel around Oslo and stay in Clarion Hotel The Hub in April, but because of the current situation regarding COVID-19, a lot of countries have strict travel restrictions that would not enable us to continue with our travel plans, so we decided to cancel all hotel bookings that we made. Unfortunately, Clarion Hotel The Hub does not allow any cancellation and would not give a refund or even travel credits to international travelers. Their policy was only to allow rebooking. I emailed Nordic Choice Hotels customer service and asked if they would give some leniency to international travelers as we would not know when the situation will get better, thus we do not have an exact date to rebook our reservation to. They said they couldn't help but stick to the company policy. I'm utterly disappointed with Nordic Choice Hotel, in the midst of this crisis, they should be more understanding that this is a force majeur situation, they should allow travelers to receive the refund that they are entitled to, or at least hotel credits that we can use later on, we are all suffering from this COVID-19 situation and, economically, we are hurting as well. Why can't they give a refund when other hotel chains such as Marriott Bonvoy Group and Hilton Hotels Group can be really helpful by offering travelers the option to get a refund from the beginning of this COVID-19 situation. I would recommend travelers to stay in those hotel groups rather than a hotel chain that prioritize PROFIT above the safety and needs of their customers. I would not be staying in Nordic Choice Hotels any longer.

Svar fra ejer

8. april 2020

Dear mikhaeljason. I can understand your frustration and disappointment during these challenging times where all of people's plan have had to change due to the situation we find ourselves in. That being said we do have company policies we have to follow. I don't know the contents of your exchange with our Nordic Choice Hotels customer service team, but if you chose to book a room that was the prepaid, non-refundable option for your booking and not one of the others on the list where it states you can cancel the booking, I am very sorry to say that we can't refund you for your stay, even in this situation, but we can offer to change the dates free of charge. I would recommend checking with your travel insurance company to see if you are eligible for coverage in that way. This is a difficult situation for all of us and we are navigating these uncharted waters in the best way we know how. I do hope I get the pleasure of welcoming you to our hotel one day. Stay safe. Eliin G. Kittelsen Assistant General Manager, Clarion Hotel The Hub

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