Clarion Hotel® The Hub

Plusser + + + - Velkomsten af receptionisten - Rummet er helt i top. Hjemmekoseligt. - Sengen - Godt renhold - Høj standard - Frokostbuffetten - Atmosfæren - Professionelt og gennemført - Kvalitet i alle led Minusser - - - - Det lugter af cigaretrøg i hele lobbyen. Man skulle næsten tro, at folk stod og røg indenfor. - Lidt for koldt på rummet. Ikke let at få temperaturen op. Det var ganske enkelt en fantastisk oplevelse at tage en overnatning her. Her var vi virkelig lyst til at komme tilbage til.

Dejligt ny istandsat hotel, med dejlige størrelse værelser. God seng med mulighed for at vælge forskellige puder. Fint badeværelse nogle med kun bruser. Har været der to gange. Første gang manglede der morgenkåber, men anden gang var der morgenkåber. Dejlig rolig spa afdeling. Morgenmaden er god og stort udvalg. Der er en hyggelig restaurant på toppen, den har jeg desværre ikke prøvet.

My husband has now been missing his work labtop for one month. It is now one month ago we stayed 2 nights at Clarion The Hub in Oslo. When we left the hotel we were content with our stay. When we got back to Copenhagen and unpacked the car we realized that my husband’s computer was missing. We called the hotel and the receptionist said that he had the computer right there. We have now called the hotel 8 times and talked to different people. We have emailed the lost & found department many times. They emailed back after 14 days. They would sent it to us. Finally they emailed us the other day if we could arrange a parcel service to pick it up. We did and wrote back about date and time but when DHL showed up there was no computer bag to pick up. DHL will be back tomorrow. We pray they will be able to pick it up then 🙏🏻. So if you stay at Clarion The Hub. Please don’t leave back any of your items.

The location is great. Our room was great. The hotel is overall very beautiful. The check in took forever and we stood in line for a good 40 minutes. The self check inn machines were not functioning properly, and the line to check inn ran zig zag through the whole lobby. The breakfast was wonderful, but the breakfast experience was chaotic and stressful. We where given individual eating times due to covid -19. But the dining room was packed with people pushing past each other, messy tables and not much control. We had both an early and a late seating time, both days had the same chaotic vibe. The wellness area had a small pool,gym, steam room, and a sauna. These areas were filthy. There was hair, gum, bandaids and snuff bags in the drains and on the sauna bench. None of which were cleaned during our 3 day stay. The carpets and flooring all over the hotel were messy and the same crap was stuck in the carpet day after day. I have no confidence that the hotel surfaces were properly cleaned, especially in light of the covid - 19 situation. Will not stay again.

This clarion is located in the perfect spot. Walking distance to the train station and other transportation. The only negative aspect of our stay was when we arrived (after a long delay and ordeal with our flight) the room has a ketchup stain on the carpet and hair around the light stand. It was easily visible, so it shouldn’t have been missed. We wet a towel and cleaned it ourselves as at 20pm at night, we didn’t want to wait any longer to get to sleep. Other than that, our stay was great. They have a well equipped gym and pool area, breakfast was plentiful and the staff were most helpful. Samira went above and beyond to help my wife secure an appointment during our stay. Thank you. We would definitely stay here again.